Last updated: April 16, 2026
SMS Communications & Consent
Wildwood Small Engine Repair may communicate with customers via SMS (text message) for service-related purposes. These messages are primarily used to provide customer support, scheduling updates, service notifications, and other information related to a customer’s requested service.
Customers may opt in to receive SMS communications by providing consent either verbally during a phone call with our staff or by submitting their phone number through our website contact form at wildwoodsmallenginerepair.com.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Types of SMS Communications
We may send the following types of messages:
Conversational (Customer Care)
One-to-one conversations started by the customer or related to a service they requested.
Examples include:
Customer texting to ask about service
Scheduling conversations
Service updates
Questions about invoices or repairs
Marketing (when applicable)
Promotional messages intended to inform customers about services, discounts, or seasonal offers.
Examples include:
Discount offers
Seasonal promotions
Messages such as “Book your spring tune-up now and save $50.”
Opt-In
Customers opt in to SMS messaging by giving consent either verbally over the phone or by submitting their phone number through our website contact form. By providing their phone number and agreeing to receive messages, customers consent to receive service-related SMS communications from Wildwood Small Engine Repair.
Opt-Out
Customers can opt out of SMS communications at any time. To opt out, customers may reply STOP, NO, or otherwise indicate that they do not wish to receive further messages. Once an opt-out request is received, we will immediately stop sending SMS messages to that phone number.
Help
Customers who need assistance may reply HELP to any SMS message. When we receive a HELP request, a member of our team will respond and assist with the customer’s request or provide further support.
Data Sharing and Protection
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We take reasonable measures to protect customer information and only use phone numbers for communication related to services requested from Wildwood Small Engine Repair.
Types of Information Collected
We may collect the following information:
- Full name
- Phone number
- Address
- Equipment information
How Information is Collected
Information may be collected through:
- Website contact or inquiry forms
- SMS opt-in form
- Verbally over the phone
- Email communications
- Direct SMS responses
Contact Us
If you have any questions about this Privacy Policy, You can contact us.